Important Information on the Temporary Closure of Walt Disney World Resort

Mar 13

May I get a refund on my ticket?

Unexpired multi-day theme park tickets with unused days, or date-specific theme park tickets with a start date on or before March 31, 2020 will automatically be extended to use any date through December 15, 2020. If you are unable to visit by December 15, 2020 you may apply the value of a wholly unused ticket toward the purchase of a ticket for a future date.

Florida Resident Discover Disney Tickets may be used through July 31, 2020.

If you have purchased tickets for Disney After Hours, Disney Villains After Hours and Disney Early Morning Magic from March 16, 2020 through March 31, 2020 they will be automatically refunded.

**Temporary Closure of *Walt Disney World* Resort Theme Parks**

How does the closure of Walt Disney World impact annual passes?

Walt Disney World annual passes will be extended by the number of days the parks are closed, March 16, 2020 through March 31, 2020.

I have a reservation while the park is closed. What does that mean for my vacation package?

For stays between March 16, 2020 through March 31, 2020, you may modify or cancel your Disney Resort room reservation or Walt Disney Travel Company package up to your original check-in date. If no action is taken, Disney will automatically process a refund to the original form of payment within seven days of the original check-in date.

What if I decide to cancel my resort reservation after the parks reopen?

Disney will waive all Disney imposed change and cancellation fees up to the date of check-in through June 30, 2020.

I have a pre-paid dining reservation or experience reservation like Build a Droid during the time when the parks are closed. Will I receive a refund?

Yes. All pre-paid dining and experience reservations will be automatically refunded if scheduled between March 16, 2020 through March 31, 2020.

What happens to dining reservations that required a credit card at the time of booking?

Reservations made at locations impacted by the closure will not be charged a cancellation or no-show fee.

To move your trip to later in the year, please check out the Current Offers page to find special offers for Walt Disney World.

Darren Wittko

For over 12 years Darren Wittko has been helping people save money at Walt Disney World as both, a travel writer and a travel advisor with Magical Vacations Travel. He’s featured in the Unofficial Guide to Walt Disney World as a Best of the Best Disney Travel Agent. Darren resides in Celebration, FL.