Disney Closes Star Wars Galactic Starcruiser Reservation Line Indefinitely. What We Know So Far:

Disney World experiences some growing pains with Star Wars Galactic Starcruiser opening.

Star Wars Galactic Starcruiser hotel at Walt Disney World

Disney has closed phone lines for Star Wars Galactic Starcruiser , 7-days and counting with no further updates.

The official opening date for Star Wars Galactic Star Cruiser was March 1st, however it appears Disney is experiencing some growing pains.

Disney unexpectedly closed the phone lines to Galactic Starcruiser, 1 week ago today, and has not provided a reopening date.

If you have requested a quote from me, or if you have an existing reservation, please know Disney is not allowing us to us to book new reservations or to service existing reservations during this time.

What We Know So Far:

The booking system and phone lines for Star Wars Galactic Starcruiser remain closed. The phone lines went down on February 27, 2022 for an unspecified reason.

The availability calendar frequently disappears from Walt Disney World website. When it does appear, you’ll get a message asking you to call to confirm availability or to contact your travel advisor. (but please know that I cannot call. The phone number that I use is also closed).

During this time, guests are not able to make modifications or cancel existing reservations.

If you have a past due payment, your reservation will not automatically cancel, according to a conversation I had with Guest Services at Walt Disney World.

Screenshot of Star Wars Galactic Starcruiser Booking screen

The Star Wars Galactic Starcruiser availability calendar frequently disappears from the website.

Cast Members at the Walt Disney World reservation line are unable to help with Starcruiser reservations. They will advise you to call back when the phones reopen at Starcruiser.

If you have a Galactic Starcuiser reservation booked with me and need immediate assistance, please send me an email.

Stay tuned for more information.


Darren is a Disney-focused travel agent with Magical Vacations Travel and has over 13 years of experience. Readers of the Unofficial Guide to Walt Disney World rate him as a Best of the Best Disney Travel Agent. Darren is also an Orlando-based travel writer with topics ranging from theme parks to cruise lines.




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