8 Cruise Line Secrets They Don’t Want You to Know
Think you know how cruising works? 🚢 Here are 8 behind-the-scenes cruise secrets the cruise lines don’t want you to know — including hidden fees, upgrade tricks, and real tips from Disney Cruise Line and Royal Caribbean travelers.
If you’ve ever wondered what cruise lines don’t tell you before you book, this post is for you. I recently made a video called “8 Cruise Secrets the Cruise Lines Don’t Want You to Know” — and it’s one of the most eye-opening cruise tips videos I’ve ever made. You can watch it here 👇
Whether you’re planning your first Disney Cruise, setting sail with Royal Caribbean, or thinking about your next Carnival voyage, knowing what goes on behind the scenes can save you money, stress, and a few surprises once you’re onboard.
#8 – Cruise Lines Make More Money After You Board
The ticket price is just the beginning. Cruise lines keep fares low to get you onboard, but they make their real profit from what happens once you’re at sea. Drinks, spa treatments, shore excursions, Wi-Fi, and even bottled water add up fast.
The onboard economy is built around upsells — so it pays to plan ahead. Many of these extras can be booked online before you cruise, often for less.
💡 Pro Tip: Book drink packages and excursions before boarding day, and set a spending limit in the app if you’re traveling with family.
#7 – What Most Passengers Don’t Know About the Medical Center
Every cruise ship has a medical center, but it’s not like a full hospital. It’s designed for basic care, emergencies, and stabilizing patients until they can reach a port.
What most people don’t realize: visits can be very expensive and are billed out-of-pocket if your insurance doesn’t cover travel.
💡 Pro Tip: Always travel with insurance that includes cruise medical coverage — even if you’re only cruising to the Caribbean.
#6 – Crew Members Work Long Hours Behind the Magic
Cruise ship crews are some of the hardest-working people in hospitality. Many work 10–12 hour days, seven days a week, for months at a time.
They live onboard, often sharing small cabins below deck, and rotate between contracts. Despite that, the majority of crew members love what they do and take pride in delivering great guest experiences.
💡 Pro Tip: Be kind to your crew — a genuine thank-you or small gratuity can make a big difference.
Surfside on Star of the Seas
#5 – That “Free” Cabin Upgrade Isn’t Always a Deal
You might be offered a last-minute upgrade for what seems like a small fee — but here’s the catch: those “deals” often come with trade-offs.
You could lose your preferred cabin location, your connecting room, or even end up under a noisy deck area. Always double-check before saying yes to an upgrade.
💡 Pro Tip: If you love your current cabin, keep it. Not every “upgrade” is actually better.
#4 – Onboard Wi-Fi Is a Profit Center
Cruise Wi-Fi has come a long way, especially with Starlink internet now rolling out on major lines. But it’s still pricey — and the “unlimited” plans often come with restrictions like no streaming or video calls.
💡 Pro Tip: Download movies, playlists, and eBooks before you sail. If you must stay connected, buy the full-cruise Wi-Fi package early — it’s usually discounted pre-cruise.
#3 – Shore Excursions Aren’t Always Run by the Cruise Line
That “official” excursion may not actually be run by the cruise company. Many are operated by third-party vendors, and prices are marked up significantly.
💡 Pro Tip: Research local tour operators before your trip. You’ll often find the exact same experiences for less — just make sure they guarantee on-time return to the ship.
Icon of the Seas Balcony Stateroom
#2 – Your Cabin Is Watched More Closely Than You Think
Ever wonder how your room gets cleaned so fast? Cruise lines track cabin occupancy digitally — they know when you’re out, so housekeeping can step in.
There are no hidden cameras (don’t worry!), but motion sensors and smart locks are often used to optimize service and energy use.
💡 Pro Tip: Turn on your “Do Not Disturb” sign when you need privacy. Crew members respect it — and you’ll get fewer interruptions.
#1 – Cruise Lines Rely on Your Data
From the moment you download the app to your last night onboard, cruise lines collect tons of data — what you order, where you go, even which bars you linger at.
It’s not sinister; it’s about marketing. They use it to tailor offers, promotions, and future itineraries.
💡 Pro Tip: Use guest mode if you’d rather not share too much data, and skip optional surveys that aren’t required.
Bonus: Cruise Gratuities Are Split (and Sometimes Pooled)
Many first-time cruisers assume their prepaid gratuities go straight to their server or stateroom host. In most cases, tips are pooled and distributed among a larger team — including support staff you never meet.
💡 Pro Tip: If someone goes above and beyond, tip them directly with cash at the end of your cruise. It ensures they actually receive it.
Ready to Cruise Smarter? Watch the Full Video
These are just a few of the cruise secrets I reveal in my latest YouTube video. I go deeper into how cruise lines make money, what they don’t advertise, and the small details that make a big difference for first-time cruisers.
🎥 Watch the full video now: 8 Cruise Line Secrets They Don’t Want You to Know
If you found this post helpful, be sure to subscribe to my channel for more cruise tips, Disney Cruise Line insights, and honest advice for travelers who want to make the most of their vacation time.
About Darren:
Darren is an Orlando-based travel writer and YouTuber who specializes in helping travelers make the most of their vacations to Walt Disney World, Universal Orlando Resort, Disney Cruise Line, and Royal Caribbean Cruises. Through detailed travel guides, reviews, and insider tips, Darren gives families, couples, and first-time visitors everything they need to plan magical Orlando theme park trips and unforgettable cruise adventures.
🎥 Watch his latest videos and travel guides on YouTube: Orlando Parks Guy
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Where to Dine for Free on Royal Caribbean’s Utopia of the Seas
Sailing on Royal Caribbean’s Utopia of the Seas? You don’t have to spend extra to eat well! I explored every included dining spot onboard — from buffets and pizza to tacos and elegant dinners. Here’s my first-hand guide to the best free restaurants so you can plan your perfect foodie cruise.
If you’re like me, one of the best parts of cruising is the food. And on Royal Caribbean’s Utopia of the Seas, there’s no shortage of incredible included dining options. That’s right — many of the best meals onboard are already covered in your cruise fare. As someone who loves both eating well and saving money, I made it my mission to try all the Utopia of the Seas restaurants where you can dine for free.
Below, I’m sharing my favorites — from poolside snacks to elegant dinners — so you can plan your foodie adventure at sea.
Windjammer Marketplace
The Windjammer is my go-to spot for breakfast, lunch, or dinner. It’s buffet-style, with a massive variety of dishes from around the world. I love grabbing a plate of fresh fruit in the morning or sampling new international flavors at night.
Main Dining Room
Every evening brings a new three-course menu — and it’s all included. Think lobster tail on formal night, filet mignon, or escargot. The atmosphere is beautiful, but there’s no strict dress code, so I often keep it casual.
Sorrento’s Pizza
Located on the Royal Promenade, Sorrento’s serves pizza until late at night. Perfect after a show or a few hours of dancing.
Café Promenade
Open 24 hours, this spot keeps me fueled with coffee, pastries, and light bites.
Park Café
Tucked in Central Park, it’s quieter and perfect for breakfast or a light lunch. Don’t miss the fresh salads and sandwiches.
Solarium Bistro
Mediterranean-inspired and steps from the adults-only Solarium — I come here for fresh Greek salads, tzatziki, and lamb chops.
El Loco Fresh
Poolside tacos, burritos, and nachos? Yes, please.
Boardwalk Dog House
Gourmet hot dogs with a variety of toppings. A must-try on a sunny day.
The Spare Tire
This new poolside food truck has incredible pulled pork sandwiches and flatbreads.
Room Service (Some Items)
Continental breakfast is free — great for slow mornings on the balcony.
Watch my full video guide to see these dining spots in action:
If you’re planning a Royal Caribbean cruise from Florida, make sure you save this list. The free dining on Utopia of the Seas is worth the trip alone.
#UtopiaoftheSeas #RoyalCaribbean #CruiseTips #CruiseLife #FloridaTravel #FreeFoodOnACruise
Since 2010, Darren has been making Orlando vacations easy! As an Orlando resident, he is able to provide insider, expert advice on Walt Disney World, Universal Orlando, and Florida-based cruises.
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Royal Caribbean Dining and Beverage Package Tip
Tip for saving money on dining and beverage packages with Royal Caribbean
As a travel advisor specializing in Royal Caribbean, I spend a lot of time providing expert advice for my cruise clients. Here’s one that comes up a lot: is it worth it to buy a dining or beverage package onboard the ship?
Royal Caribbean Beverage Package Tip
Royal Caribbean offers several packages, spa packages, dining packages, beverage packages, wifi packages, and more.
Now, whether or not they are worth it for your family is a different topic and I can work with you to help you figure that out. But in general, most people buy at least some type of onboard package.
I always get the soft-drink package because soda isn’t free onboard, not even at dinner and I don’t like alcohol. So for me, the price is reasonable enough. But here’s how you can save money on these plans.
One of my favorite tips regarding onboard purchases is to wait on the beverage packages until after you book.
See, after you book your cruise (you remembered to book with a travel agent, right?) you will very likely receive an email from Royal Caribbean with onboard discounts that are available during your cruise.
Royal Caribbean Beverage Package Tip
Royal Caribbean usually sends this discount email only once, so if and when you receive it, be sure to act on it when it comes in.
If you already booked a beverage package, you can ask your travel agent to modify your package to the new lower rate for you.
“Thank you so much for being so patient with us. We had a great first cruise. Your advice was spot on especially with the dining package. ”
Have questions about planning your Orlando vacation? I have answers! Contact me now to get more out of your vacation.
Darren is a Disney-focused travel agent with Magical Vacations Travel and has over 13 years of experience. Readers of the Unofficial Guide to Walt Disney World rate him as a Best of the Best Disney Travel Agent. Darren is also an Orlando-based travel writer with topics ranging from theme parks to cruise lines.
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